PRIVACY POLICY

 

1. Introduction

The protection of your personal data is of great importance to us. We process your data exclusively in accordance with the applicable legal provisions (GDPR). This privacy policy informs you about the most important aspects of the processing of personal data through our website.

2. Contact via the Website

When you contact us through the contact form, we collect the information you provide (such as your name, email address, and message) in order to process your request and, if necessary, contact you.

This information will not be shared with third parties without your consent.

The data will be stored indefinitely unless you request its deletion.

3. Bookings via Third Parties

Bookings are managed through an external booking partner: MyTourist. Please refer to this provider’s privacy policy for information on how your personal data is handled.

We do not store booking data on this website itself.

4. Your Rights

Under the European General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG), you have the following rights regarding your personal data:

• Right of access (Auskunftsrecht): You have the right to know which personal data we process about you.

• Right to rectification (Recht auf Berichtigung): You can have incorrect or incomplete data corrected.

• Right to erasure (Recht auf Löschung / “right to be forgotten”): You may request the deletion of your data, provided there is no legal obligation to retain it.

• Right to restriction of processing (Recht auf Einschränkung der Verarbeitung): You may request a temporary restriction on the processing of your data.

• Right to data portability (Recht auf Datenübertragbarkeit): You can request your data in a structured, commonly used, and machine-readable format.

• Right to object (Widerspruchsrecht): You may object to the processing of your data based on legitimate interests.

• Right to lodge a complaint (Beschwerderecht): You can file a complaint with the Austrian Data Protection Authority (DSB), Barichgasse 40–42, 1030 Vienna, or via www.dsb.gv.at.

5. Data Controller

Rose’s Heart Lodge
Caroline Ligtheart
Dorfstrasse 82, 5733 Bramberg am Wildkogel, Salzburgerland
Email: caroline@rosesheart.com

6. Cookies and Tracking

Our website currently does not use cookies for tracking or analytics purposes.

7. Changes

This privacy policy may be updated from time to time. We recommend reviewing it periodically to stay informed about how we handle your personal data.